Effective Date: June 20, 2025
Understand Geeks Store’s Commitment to Customer Satisfaction
This page outlines the refund policy for digital products purchased from Geeks Store, detailing conditions under which refunds may be considered and providing guidance on how to request assistance or refunds.
What is Geeks Store’s refund policy?
Find clear answers about refunds and returns for digital products at Geeks Store to assist you promptly.
Can I get a refund on digital purchases?
Refunds are considered only under specific conditions outlined in our policy.
How do I request a refund or assistance?
Contact our support team via email to initiate a refund request.
Are all digital products eligible for refunds?
Certain digital items may not qualify; details are in our refund guidelines.
What is the timeframe for refund requests?
Refund requests must be made within 14 days of purchase confirmation.
What is Geeks Store’s refund policy for digital products?
Refunds are considered only under specific conditions outlined below.
When can I request a refund for a purchase?
Refunds may be available if the product is defective or not as described.
How do I request a refund or support?
Contact our support team promptly with your order details for assistance.
How do I request a refund?
To request a refund, please follow these steps:
If your request is approved, your refund will be issued to your original payment method within 5–7 business days.
Email us at support@usgeekstore.store with your order ID and a brief explanation of the issue.
Our support team will review your request and respond within 2–3 business days.
📞 Need Help? Contact Us
If you have any questions about your order, refund eligibility, or need help with your digital product, our support team is here to assist you.
Contact Options:
- 📧 Email: support@usgeekstore.store
- ☎️ Phone: +1-800-386-5777
- 📍 Address: 454 South Broadway, Yonkers, NY 10705
- 🕘 Support Hours: Monday–Friday, 9 AM–6 PM EST
We aim to respond to all refund inquiries within 2–3 business days.